Information and Referral

Northern New Mexico has many excellent resources to help people seeking services. At Self Help, we give thousands of referrals each year to help people navigate these resources and connect them to support. These services are provided to all callers with whom we come in contact.

Common needs for which we provide referrals include:

  • Benefits counseling
  • Case management
  • Crisis intervention
  • Early childhood support
  • Adult literacy training
  • Food support
  • Low income / senior tax preparation
  • Homeless services


In partnership with the United Way of Northern New Mexico, we operate a toll-free voicemail referral service from all cell phones and landlines in Rio Arriba, Taos, Mora, San Miguel, Santa Fe and Los Alamos Counties, which can be accessed by calling 211. Resources can also be accessed online

Los Alamos Mental Health Access Project maintains a mobile device accessible web-based site with information about Los Alamos County and statewide mental health resources. The site is mobile/tablet responsive and has a framework which can be edited.

For teens and their families the 741-741 text line is emphasized. For adults the 24/7 NM Crisis and Access Line at 888.662.7474 is emphasized.

The website contains information for all populations needing immediate information regarding LANL clearance issues, strategies to motivate individuals to connect to resources,  reduction of general stigma/discrimination against people experiencing behavioral issues such as suicidal ideation, and current resources to obtain help.